Frequently Asked Questions
Everything you need to know about your Kiara Sky favorites.
How long does shipping take for my order?
Standard domestic shipping typically takes 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day return policy for unused and unopened products in their original packaging. Please note that for hygiene reasons, used nail polishes and liquids cannot be returned.
Are Kiara Sky products cruelty-free?
Yes, Kiara Sky is proud to be a 100% cruelty-free brand. We do not test our products or ingredients on animals.
Can I use Kiara Sky Dip Powder with other brands?
While our dip powders are versatile, we recommend using the complete Kiara Sky Dip System (Bond, Base, Seal Protect, and Top) to ensure maximum durability and a long-lasting finish.
How do I track my package?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer professional discounts?
Yes, we offer a dedicated Professional Program for licensed nail technicians. You can apply through our 'Pro' portal by uploading a copy of your valid beauty license.